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FAQ

Common questions

Am I too small for you?

No. I work with individuals, small businesses, firms and corporate teams. Individuals usually start with a $250 working session.

Do you work with larger companies?

Yes. Firms and corporate departments usually start with an Automation Roadmap or a Full Workflow Diagnostic; work across several departments is scoped after the Diagnostic.

I'm not technical. Is that a problem?

No. I explain everything in plain English and leave written steps and documentation.

What does it cost?

Sessions from $250, small-business setups from $1,500, roadmaps from $3,500, diagnostics and custom builds priced by scope. Every price is on the Pricing page, fixed and agreed in writing before work starts.

How fast is it?

Sessions are usually booked within a week. Small setups work in days. Custom builds take 3–8 weeks, with a working demo in week one.

Who owns what you build?

You do: every account, file and line of code.

Is my data safe?

I sign an NDA before seeing anything and work inside your own accounts. For clinics I use only HIPAA-eligible tools and sign a Business Associate Agreement first.

What if you get busy or unavailable?

Everything is documented and you hold admin access from day one, so nothing is locked up with me.

Why not just buy an app?

Often you should, and I'll tell you which. Software alone doesn't fix a broken process, so I fix the process first, then connect the tools you have or build what's missing.

Advisory or Complete Build?

Advisory: I tell you exactly what to fix and guide your team. Complete Build: I fix it and build it for you. Both start with the same free fit call, and you can switch from one to the other.

What if it doesn't work?

The $250 session is free if it doesn't help. If a package isn't working as promised within 30 days, I fix it free or refund you.

Still have a question? Book a free 30-minute fit call or send a note.