Seven automations every small business should have.

A one-page checklist of the automations that pay back fastest, with how long each takes to set up and what it costs if you'd rather I do it.

The small-business automation checklist

Tick what you already have. Everything unticked is time you're still spending by hand.

1. Missed calls get an instant text

   Every caller you can't pick up gets a text within seconds, so the lead stays yours.

   Setup: About 20 minutes on most phone systemsQuick Win · $1,500

2. Booking happens without you

   Customers pick a time online; reminders go out on their own, so fewer no-shows.

   Setup: A few hoursWebsite + Booking · $2,500

3. New-customer forms arrive before the customer does

   Intake, contracts and documents are filled out from home, with a list of who's still missing what.

   Setup: A day or twoPaperless Intake · $3,500

4. Invoices chase themselves

   An invoice goes out when the job's done, with polite reminders on a schedule until it's paid.

   Setup: An afternoonQuick Win · $1,500

5. Happy customers get asked for a review

   A review request goes out after every finished job, at the moment people are most willing.

   Setup: An afternoonNever Miss a Job · $2,500

6. Your inbox sorts itself

   Receipts to a folder, top customers flagged, newsletters out of the way. Set once, keeps working.

   Setup: One sessionWorking session · $250

7. Every call leaves a to-do list

   Recorded calls become a short summary and dated follow-ups, so promises don't slip.

   Setup: A weekCustom · quoted